Since August 21, 2024, the Turkish Ministry of Finance has made adjustments to the customs duty thresholds for business-to-consumer (B2C) imports and the Shipment VAT rate entering Turkey from the EU* and other parts of the world.
1. The tariff threshold for business-to-consumer (B2C) import shipments has been reduced from 150 euros to 30 euros
2. The tariff rate (%) for imported shipments from the following countries will be adjusted as follows:
· EU Member States: The tariff rate will increase from 20% to 30%
· Rest of the world: The tariff rate will increase from 30% to 60%
DHL reminds you:
· For medicines imported into Turkey, a different threshold applies: €1,500.
· For shipments with a value over €30: official confirmation from the recipient is required for customs clearance and customs clearance fees may apply.
How can shippers from around the world to Turkey avoid shipment delays?
· Provide accurate and complete shipment details, including the correct value of the shipment.
· Provide complete and accurate commercial invoices electronically through DHL Express electronic shipping solutions , such as product description, itemized value, country of origin, etc.
· When setting up a business-to-consumer (B2C) shipment with DHL, please provide the mobile phone number and email of the individual recipient in Turkey – DHL can contact the recipient if required for customs clearance.
· If the sender does not wish DHL to contact the recipient (for example, in the case of DTP billing services), the sender should provide DHL with an alternative contact email.
· Inform your customers of potential customs clearance fees . Shipments can only be delivered once customs duties are paid.
How can recipients located in Turkey avoid shipment delays?
· Recipients will receive a notification from DHL, and they need to choose DHL as their customs broker or provide an alternative customs broker for clearance. DHL will send a notification for each shipment, as customs broker information is not stored in the customer's master file.
· It is crucial that recipients promptly contact DHL and provide their instructions.
· Customs clearance can only proceed once the recipient authorizes DHL to clear the shipment or provides an alternative customs broker.
· If DHL is not authorized to act as the customs broker or no alternative broker is provided for each shipment, the package may be held at Turkish Customs. If the recipient does not provide the required information to DHL within 20 days of the shipment’s arrival, the package will be returned to the sender.
For more information, please refer to the official website of the Turkish Ministry of Finance .
