How can we help?

Why my order has been closed?

When an order is closed, we will send you an email including the detailed reason for closing the order.
or Please click the Chat With Us button (at the lower right corner of this page) to chat with our Customer Service Team.

Last updated on 06/06/2018

If you have any question with ordering, feel free to contact us.

Was this article helpful? Yes No

If you cannot find solutions to your problem here please tell us through Facebook or Twitter.

Why the Order Shows 'Engineer Question'?
How to Modify Order Details, Such as Size, Shipping Costs, etc.?
If slot repeat with drill on my design, will you produce as slot or drill?
How long it will take for order review
Why did your technical reviewer reject my order? I want it 2 layer even though there is no track on the bottom, I only need the soldering pads.
If my gerber file include soldermask and silkscreen layer but I choose no soldermask and no silkscreen on your website, what will you do?
If there are many orders in one package, what is the estimated delivery time?
How to ensure correctness of assembly boards?
Why is the Order Not Produced After Payment?
Why is There No Production Progress for Stencil and Some PCB Orders?
How to Delete an Order?
How to Confirm Receipt Once Receive an Order?
Why Has the Order Been Frozen?
I Cannot Find the Order in My Account
How to Cancel the Order?
How to Submit the Revised File After Receiving EQ for the Order?
How to Modify Information on an Order That Has Passed Review?

Comments (0)

This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.

Upload photo

You can only upload 5 files in total. Each file cannot exceed 2MB. Supports JPG, JPEG, GIF, PNG, BMP

0 / 10000

How can we help?

Why my order has been closed?

If you have any question with ordering, feel free to contact us.

How can we improve this article?

Related articles