PCB Prototype the Easy Way

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Why the Order Shows 'Engineer Question'?

"Engineering Question" means this order has questions when our engineers make production files. In this case, you will receive an email from PCBWay about the questions.


If the files are correct, we will continue to produce the original files.

If the files are wrong, you can send the correct files to us by email.


The boards will be arranged for production when we get your reply.


Note:  Please reply directly to your one-to-one sales representative by email. Leaving messages below or other methods may cause us to miss your message.

PCB Engineering Questions

PCB Assembly FAQ

Last updated on 20/11/2024
Comments (150)
This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.
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  • hi. I did not receive an engineering question by mail for the order Product number: W233257GSG48 my mail ALEKSEY786@rambler.ru

    PCBWay Team 2023-12-27 19:46:04Reply

    Thank you for your feedback, I have informed your sales representative and she will contact you shortly.

    Reply
  • Hello Dominik Do yuo have open questions? Daniele

    Reply
  • hello, so the order can be processed. you are welcome to remove the small texts, i don't need them

    Reply
  • hello, it's ok, you can leave out the small texts they are generated in easyede automaitsch

    Reply
  • I've replied to your email, please check it: Order ID W369987ASX9

    Reply
  • I was replied your email please check your emails order id: W396156AS2FR1

    Reply
  • Hi, Sorry me. I sent gerbel file wrong again. Correct file is attached.Was fixed gnd points. Please use this file "MobileMapTool_NEW_PCB_GND_OK.zip" attached now

    Reply
  • New Gerbel file is attached

    Reply
  • W106502AXG12 just produce according to gerber file

    Reply
  • just produce according to gerber file

    Reply
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